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Privacy Policy

Last Updated: June 22, 2025

Information We Collect

We collect the following types of personal data to provide and improve our services:

A. Information You Provide

  • Flight Booking: Full name, passport/ID number, gender, date of birth, contact details (email/phone), travel itinerary (dates, flight numbers, seat preferences).
  • Payment Information: Credit/debit card details (encrypted), billing address, and third-party payment processor data (e.g., PayPal, Stripe).
  • Optional Services: Dietary preferences, special assistance requests, or loyalty program details.

B. Automatically Collected Data

  • Device & Usage Data: IP address, browser type, device model, cookies, and browsing behavior (e.g., search history on our platform).
  • Location Data: Approximate location (if enabled) to display localized offers or airport services.

C. Data from Third Parties

  • Information from airlines, partners, or travel agencies to fulfill bookings (e.g., updated flight schedules).

How We Use Your Information

  • To process bookings, issue tickets, and manage reservations.
  • To communicate flight updates, gate changes, or promotional offers (with consent).
  • To improve our website, prevent fraud, and comply with legal obligations.

Data Sharing & Disclosure

We may share your data only in these cases:

  • irlines & Service Providers: To complete your booking (e.g., name, passport details for check-in).
  • Payment Processors: Encrypted payment data shared solely for transaction processing.
  • Legal Compliance: If required by law (e.g., court orders, anti-fraud investigations).

We do not sell your personal data to third parties.

Your Rights

Depending on your jurisdiction, you may:

  • Access/Correct your data via your account dashboard.
  • Delete your account or request data erasure (exceptions may apply for legal records).
  • Opt-Out of marketing communications (via unsubscribe links).
  • Lodge Complaints with a data protection authority (e.g., EU GDPR supervisory bodies).

Data Security

  • Encryption: SSL/TLS for data transmission; PCI-DSS compliance for payments.
  • Access Controls: Strict internal policies limit employee access to sensitive data.
  • Vendor Audits: Partners must adhere to confidentiality agreements.

Cookies & Tracking Technologies

  • We use cookies for functionality (e.g., login sessions) and analytics (e.g., Google Analytics).
  • You can manage preferences via browser settings or our Cookie Consent Banner.

International Data Transfers

Data may be transferred globally (e.g., to airlines overseas), with safeguards like Standard Contractual Clauses (SCCs) for EU/UK users.

Policy Updates

Material changes will be notified via email or website banners. Continued use constitutes acceptance.